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Accelerator: Workshop 2 Report from Table 5 – Assessment of care needs: system vs individuals Lead: Estelle Blanks

Posted by Anja McCarthy (Admin) 1 month ago Posted in Innovation for Ageing Workshops

Question:

How might we better use and adopt the LifeCurve model for the prevention and provision of care in order to increase the number of individuals who stay on top of the Life Curve trajectory?

 

This table attracted a smaller number of participants - 8 in total.

3 representing companies, 1 NICA representative, 1 manager in a Care Home, 1 insurance/financial services company, 1 Age UK representative + 1 unknown (member of the public?).

 

The first two exercises consisted in identifying the groups of people involved in the assessment of care needs. The groups were:

  • The individual (rather than the patient)
  • Healthcare professionals
  • Housing providers
  • Employers/ees
  • Carers and care homes
  • Community based organisations
  • Policy makers, finance providers
  • People in charge of communicating a message

 

The next few exercises aimed at identifying how it may be possible to best to communicate the LifeCurve and assessment of needs and what the obstacles are.

 

How?

Challenges

Best practice sharing tools between care homes focused on staff management and embedding learning

Commercial/confidentiality/competition

Employees

Adoption of new practices, resistance to change

Technological solutions for safety/security (scam prevention)

Costs

Awareness

Sub-standard solutions on the marketing

Lack of understanding

Training needs

Empowering dialogue between individuals and carers (e.g. a guided conversation toolkit)

Training needs

Adoption of new practices

Costs

Time

Admin

Smart technologies for self-diagnosis

Internet access

Costs

Sub-standard solutions

Too many solutions

Adoption

Support to facilitate peer to peer interventions, community dialogue, information programme

Scaling up whilst keeping in line with specific local/condition needs

Apathy

Access

Employer/ees support and guides

Adoption

Stigma

Resistance to change

Consistency

Data protection

One customer/one record

Data protection

Legal framework

Interoperability

Admin

Communications specialists/ professionals involvement to break down messages/tasks

Culture

Difficult to put services around them/their needs

 

The final part of the workshop was focused on ideation. Four ideas were explored and two selected for presentation.

 

  1. Vetting software programme with records on everything (e.g. energy consumption) to help family members manage an individual’s environment as well as control potential threats remotely.
  2. Recognition system for care homes staff focused on staff well-being. Can be done across care homes and would encourage good practice and better decision making.
  3. One person/one record programme that links different systems and feed into different organisations. A common individual dashboard.
  4. Smart technology pack which combines all connected technologies over time:
    1. Smart TV
    2. Mobility sensors
    3. Alexa (or similar)
    4. Internet providers
    5. Personal records
    6. Payment plans

 

The two shortlisted ideas were:

 

(4) Smart technology pack, including ideas from (1)

(3) One person, one record dashboard

 

The group had little time to shortlist their ideas and therefore were keen to communicate all of them for the next stage of the Accelerator.

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